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About us - HelpDocs

Hi, we're HelpDocs. On the ... Better to write it down than forget it. ... We believe in customer-centricity and help customers find their best fit, even if we're not it.

HelpDocs Support

HelpDocs is customizable help center software that reduces your team's support load, and increases your customers' happiness.

HelpDocs - Remotewise.io

At HelpDocs we build knowledge base software that helps companies of all sizes ... We serve 25 million pages a month for Fortune 500 companies down to ... in customer-centricity and help customers find their best fit, even if we're not it.

FAQs - HelpDocs Support

My app's not loading. Oh no! First thing to do is check our status page. That'll let you know if there's any problems with the platform. Jake Peters. Updated 1 ...

Terms & conditions - HelpDocs

27 Apr 2018 ... Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the https://www.helpdocs.io website (the ...

HelpDocs Integration – GoSquared

29 Jan 2018 ... I've installed GoSquared on my HelpDocs knowledge base, but Assistant is not showing for me. Ensure you have enabled Assistant on your ...

Connecting Hyperping - HelpDocs Support

23 Jan 2019 ... In the example below ours is status.helpdocs.io. In the HelpDocs dashboard. Heading to Settings > Integrations > Hyperping; Paste in the URL ...

Connecting Statuspage - HelpDocs Support

23 Jan 2019 ... HelpDocs integrates with Statuspage so you can show users your system ... Click your avatar to go to Settings; Head to API info; Scroll down to ...

HelpDocs: Knowledge Base Software

We'll grow with you, no matter how large your company gets. Sort into permission groups. Make sure only certain users can see certain docs with advanced ...

Integrations for your knowledge base - HelpDocs

Plug in your favourite tools to extend the power of HelpDocs, from internal team ... Adds a system status in your navigation to show customers the health of your ...

Understanding Article Statuses - HelpDocs Support

23 Jan 2019 ... When you create a new article in HelpDocs it'll have the Draft status. ... ⛔️No. Private. ✅Yes. Only by direct link. Published. ✅Yes. ✅Yes ...

HelpDocs - Crunchbase Company Profile & Funding

Drive down support ticket volume and guide customers with a fully-featured knowledge base.

HelpDocs Reviews and Pricing - 2020 - Capterra

Still not sure about HelpDocs? ... They do not have a free version. ... the review¿super glad you're getting on well with us and driving down the volume of tickets.

How does the Selency delivery service work? - HelpDocs

Delivery costs by Selency are always at the expense of the customer who pays ... The item that I've received does not comply with the listing. ... the week of passage, then by phone to fix with you a day and a time slot for the collection. The carrier comes alone and you will have to take the product down if you are on the floor.

Is it down only for you? Check these instructions
  • Use another browser. Check if the pages present the same problem with Internet Explorer, or another browser (Chrome, Firefox, Safari). If the problem also occurs, perform the following actions.
  • Use the IP address of website. Every Web site has a unique IP address. If the website you are attempting to visit contains the colon sign followed by a number in your address (for example, http://website.com:23 ), try removing that part ( http://website.com ) or replace it with 80 (http://website.com:80 ). If this does not work, you may not have given a correct address.
  • Check DNS cache validity. DNS is the service that converts the website's domain name into an IP address that web browser can use to connect to that site. That information is stored in your device's DNS cache to improve speed. However, if the information stored is corrupt or the website has changed its IP address, the browser may redirect you to another server.
  • Maybe website blocked you. Validate that the team administrator does not block these types of pages. In case if not, confirm what type of proxy settings you have to access the pages. To access it in Vista or Windows 7, click Start, type internet options, and press ENTER. In XP, select Start, then Run, type inetcpl.cpl, and press ENTER. Once you're there, click the Security tab, then the Restricted sites icon, followed by the Sites button. If the site's on this list, remove it. Then click the Privacy tab, and, again, the Sites button. Remove the URL if it's there.
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